Things to Look For and Things to Look Out For When Hiring a Caregiver for Your Loved One

Before you hire a Home Caregiver for yourself or a loved one, make sure you determine that they provide these 11 Imperative Qualifications.

What to Look For What to Look Out For

An agency that lets you choose your caregiver. We match your needs to the best possible caregiver, bring the caregiver to your home and ask you to participate in the selection process. You can choose the caregiver that you and your loved one will feel comfortable with.

An agency that just assigns you a caregiver. You need to be able to choose the person that your loved one will be spending time with, not just be stuck with the one an agency has available.

An Agency that hires only experienced caregivers. At Visiting Angels we will only refer caregivers who have the necessary experience to fulfill your individual needs. An Agency that hires and then ?trains? its caregivers. A quick company training program never takes the place of an experience caregiver.
An Agency that requires 2 interviews, detailed references (and checks them!). Our caregivers provide references to us from sources we can trust (other homecare agencies, hospitals, nursing facilities, churches, hospices, assisted living communities, etc.). An Agency that does only 1 interview.
Look out for agencies that require just a single
minimal ?interview?.
An Agency that screens its caregivers on personality traits. Visiting Angels emphasizes the intangible traits of the caregiver, such as caring personality, which will mean so much in your day-to-day experience in working with them An Agency that has no screening process to determine caregivers' personality traits. You want someone taking care of your loved one that is caring, compassionate and thoughtful.
An Agency that does extensive background checks. Visiting Angels does extensive background checks on each and every person that will be in contact with your loved one. An Agency that does not do background checks. Make sure the agency does not simply take the information from a caregiver's application and fail to verify it.
An Agency that is bonded and insured. Visiting Angels is bonded and insured. This gives you the peace of mind that a trustworthy individual will be in your or your loved one's home. An Agency that is not licensed, bonded and insured. This is a definite signal to look elsewhere.
An Agency that monitors its caregivers. At Visiting Angels we have a unique system of continued personalized contacts through telephone check-ins and home visits as long as the caregiver is in your home. An Agency that doesn't make surprise in-home visits. If a caregiver is not monitored, you may be in danger of a caregiver becoming lax or assuming too much liberty in their decisions.
An Agency that adjusts to your schedule. It is our job at Visiting Angels to fit the schedule to your needs. We work in conjunction with the family and develop individualized programs to manage your daily needs. You are in charge of setting the schedule (i.e. what time to get up, meals, bathing, etc.). We will not dictate to you what your schedule should be. An Agency that tells you when they are available. You need to be assured that a caregiver is there when you have the need, not when it is convenient.
An Agency that is flexible and willing to change schedules. At Visiting Angels, changes are easily accomplished with as little as a week's notice. Our philosophy is to make the schedule work for the family, not the agency. You come first – your needs, your requests, your schedule. We will do everything possible to make sure the schedule you want is the schedule you get. An Agency that is unwilling to change schedules once they are set. Look out for the agency that tells you “what is best for your loved one”. Only you know that and you should be the one dictating what is needed, not the agency. Make sure the agency is flexible and determine how long it will take if changes need to be made.
An Agency that quickly responds to your needs. At Visiting Angels, generally services can be provided within a 48-hour period. We know when your needs arise, they are often urgent and we do everything we can to respond immediately. An Agency that cannot respond immediately. Don't let them make up excuses to buy time. If they do that when you are looking to hire someone, it may give you a good indication of how they will respond to your other changing needs and requests.

An Agency that offers a full line of services. At Visiting Angels some of the services we offer are:

  • Hygiene Assistance
  • Meal preparation
  • Diet monitoring
  • Light housekeeping
  • Errands and shopping
  • Joyful companionship
  • Live-in, Live out, Sleep over
  • Mornings, mid-day, evenings
  • Temporary or long term
  • Weekends and Holidays
An Agency that limits their services. This can cause you many frustrating situations.


If you would like to set-up an in-home visit without any obligation or commitment, and or just talk with our Visiting Angels staff, please contact us. We will be happy to answer any questions you might have. We understand that this is a very important decision and that you need to have all your questions answered.

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