FAQs

Q: Does insurance pay for your service?
A: Non-medical homecare is very similar to Assisted Living. In most cases, our clients pay privately for our services. If the care recipient has Long Term Care (LTC) Insurance, that policy may pay for our services. All LTC benefits are unique (deductibles, waiting periods, maximums, etc), so contact your LTC provider to verify your policy’s benefits. Medicare does not cover this type of service. 

Many U.S. Veterans also have a benefit that pays for our services. Feel free to call our office for your Veteran’s Specialist’s contact information.

Q: What are your rates?
A: Our rates are hourly, and are determined by the level of care that is required in each situation. Our rates include all payroll, payroll taxes, bonding, insurance, and worker’s compensation insurance. The hours required to properly care for your loved one will be based on their needs assessed on the interview and on an ongoing basis.

Q: Are there minimum hours of service required?
A: Yes, we have minimum hours required. Minimums are very helpful in providing quality, consistent care to our clients. Caregivers rely upon these hours for their livelihood, and a consistent schedule leads to consistent care. Our current minimum is two hours per shift, though in some areas our minimum is higher (subject to change).

Q: Are your services tax-deductible?
A: Eldercare is considered dependent care (similar to childcare). Contact your accountant for more information on requirements and deduction limits.

Q: Which Long Term Care (LTC) Insurance Companies recognize you as a provider?

A: We go through an application process with each LTC Insurance Company. We have gained approval from each LTC Insurance Company to whom we have applied. 

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